Feedburner won’t display the subscriber graph after the google switch?

2009 April 9

If you’re a feedburner user, you’ve probably found something to annoy you after the switch to feedburner.google.com. For example, the new and improved utter lack of user support, where instead of being able to directly contact feedburner with your problem, you’re routed to a google group where users sometimes might be able to support each other, and never an employee seems to wander. You know, for instance.

One problem that I’ve had since Google took over was that my subscriber graph wouldn’t work. It’s my one and only analysis tool, and I can live without it but I’d rather not. And I searched and searched for months for a fix, and nothing popped up. New people every day were reporting the same problem and there was no answer apparent. Frustrating and hate making, let me tell you.

I suddenly found the solution the other day: it’s the browser. Stop using Internet Explorer to view your feedburner account and everything will work just fine.

Don’t I feel stupid.

Don’t run to get your foil hat or anything, but over the last 6 months or so, Google properties seem to have gotten more and more IE intolerant. Not that I blame them, really. I do blame every other idiot on the internet that knew it was an IE incompatibility that broke the feedburner display and didn’t put it somewhere that the rest of us could find it. Therefore, I’m writing it down and relying on my SEO abilities to get the word out to everyone else.

You’re welcome.

One Response leave one →
  1. April 10, 2009

    Ah, so just another reason to force your mother away from IE and into FireFox, huh? If I knew what a feedburner was I would probably be really in awe…..

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